Customer Help Center
Logging In and Account Management
You will not receive paper monthly statements however you can print your transaction history from the online members portal. To view your payment schedule and account details, or to print your transaction history online, visit members.rbcpayplan.com. If you would like a paper copy of your personal loan agreement, or COB agreement please contact us at 844-915-2211.
You will not be able to adjust your loan terms after checkout.
PayPlan by RBC does not consolidate multiple PayPlan by RBC loans into one PayPlan by RBC loan as each loan was generated for a particular checkout amount and has its own corresponding Personal Loan Agreement.
To update your contact information, please sign in to your account at members.rbcpayplan.com.
Once you’ve logged in, click on “Account” to access your account details and update your contact information.